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FAQS

Zippy U is focused on “by-the-box” summer storage for students and faculty of participating schools. Zippy Shell operates Zippy U to support students and professors and provide a superior solution for storing and moving your items!

Zippyu.com allows you to select your storage solution, select special items and calculate your storage price. Specific dates and times for drop off and pickup are listed on the website under each participating school, or give us a call!

Speed, affordability, convenience and security are the hallmarks of our service!
We then transport your items to our clean, secure, climate-controlled facility. In the fall, we return your items to the designated location on or off campus before classes commence.

If you have a large volume of storage items, i.e. an entire apartment of stuff, use Zippy Shell! Click here for more information about Zippy Shell Storage and Moving Services.

Pick Up and Delivery

Can I select a specific time for my pickup and re-delivery off campus?
We can arrange a special pick-up or drop off time for off campus locations, but additional $99 special delivery fee will apply for the Zippy Shell solution. Please select your college or university and call your local provider to make special arrangements. If you need to change your re-delivery date or location, please call us at the number listed for your college or university.

Boxes and Supplies

Do you provide packing supplies?
The cost of boxes, packing tape and a marker is included with your storage fee. Boxes are 18x18x24.

 

Can I use my own boxes?
Yes! The box may not be larger than 18x18x24.

 

What if I need extra boxes?
We are unable to ship additional supplies, however, if you run out of room and need to store additional boxes, we are happy to take them. Boxes may not be larger than 18x18x24 and additional fee per box will be applied to your bill.

What Can I Store?

Can I store my electronics?
Yes!

 

Can I store my furniture?
Yes!

 

Can I store other items not listed here?
Yes!

 

Do you have restrictions on the types of things that can be stored?
Liquids, hazardous or illegal materials are not permitted.

 

When will I get my boxes?
Boxes will be available for pick up on campus 1-2 weeks before move out.

Storage Facility

Can I access or pick up my belongings while in storage?
Yes! Please call in advance to make arrangements – a nominal access / sorting fee may apply.

 

What if I don’t know my return address during collection?
No problem – let us know when you have your new address by calling or emailing your local provider.

 

What if I need a different pickup/delivery date than what is listed on the website?
We will work with you to make pickup and drop-off as convenient as possible! Call or email your local provider to inquire about special delivery. Additional fees will apply.

Content Protection

Are my storage items protected against loss or damage?

 

Can I purchase additional content protection?
Additional Content Protection which DOES cover damage due to handling is available. The cost of the Handling/Breakage Coverage is $15 per $100 of declared value, with a 20% deductible. Deductible applies to each covered claim.

Pricing and Payment

Use the website to select which storage package you want, select any special storage items and get a price in your checkout cart. If you have any questions about pricing, please contact your local provider.

What forms of payment do you accept?
We accept credit card payment.

 

Do you offer a payment plan?
No. Storage packages are a one-time fee.

Additional Fees

Missed Pickup/Delivery Window
Due to an extremely tight schedule, if you are not ready or miss your delivery window for some reason your order will be subject to a $99 special delivery charge. We will set aside your boxes and contact you to schedule a new drop off date, time and location.

 

You Need a Longer Storage Period
Not a problem! Contact your local provider to learn about extending your stay. Additional monthly fees will apply.

 

What is the special delivery fee?
If you require custom times and dates for your move out or move in or if your move out or move in location is off campus a special delivery fee of $99 is applied.